You don’t need anyone to call for you
If you’re deaf, hard of hearing, or unable to speak on a voice call, WhatsApp is the proper way to book Yellow Tyres. Message us in writing – we’ll reply in writing, agree the price, and come to you at home, work or a safe roadside spot.
Open the yellow order builder: Share my location if you’re broken down, or type your postcode at home, then add your tyre size.
Phone 020 3633 9533 · 24/7
- WhatsAppwrite to us
- 24/7same number
- 15–60 mintypical arrival
- In writingprice agreed
You should not have to stop a passer-by or ask someone else to phone a tyre fitter for you. WhatsApp on 020 3633 9533 is a first-class way to book with Yellow Tyres – not a fallback. We’ll reply in writing, agree the price before we set off, and a fitter comes to you.
How to book on WhatsApp
Message 020 3633 9533
Open WhatsApp and message the same number we use for calls, any time of day or night. Tap the green WhatsApp button on this page to start a message.
Tell us where you are
If you’re broken down, use Share my location in the yellow order builder so your phone can send a pin. At home, type your full UK postcode. You can also send a WhatsApp location pin.
What you need, and the tyre size
A flat, a puncture or new tyres – and the size printed on the tyre wall (for example 205/55 R16). A photo of the sidewall is perfect if you’d rather not type it. If a locking wheel nut key is missing, a straight-on photo of the nut helps.
We agree the price in writing
We’ll reply with a clear price, then send a SumUp payment link for the small deposit (£40–£70). Typical arrival is 15–60 minutes. Pay the balance on site when the job is done.
Repairs are from £80 including call-out; new tyres from £130 fitted. The exact price depends on size, brand and where you are, and we confirm it in writing before the van sets off.
If someone with you prefers to phone, they can call 020 3633 9533. You do not need them to.
We still come to you
After you message us on WhatsApp, a Yellow Tyres fitter comes to your home, work or a safe roadside spot – the same vans and the same jobs.
Our fitter at work 
Two new tyres at the gate 
Fitting the tyre in the van
Build your WhatsApp order
Share your location or type your postcode, add your tyre size, then send the built order on WhatsApp – we’ll reply in writing. No need for anyone else to phone.
If a voice call is hard, the yellow order builder still helps: Share my location so your phone can find you quickly if you’re broken down (or type your full UK postcode), get a clear estimate from what you need and your tyre size, then send the built order on WhatsApp. We’ll reply in writing, agree the price before we set off, and come to you – no long form, and no need for anyone else to phone.
- Share my location – your phone can find you quickly if you’re broken down (sends a pin); or type your full UK postcode if you’re at home.
- A clear estimate – from what you need and the tyre size on the sidewall. A photo of the tyre wall is perfect if you’re not sure.
- Send on WhatsApp – we’ll reply in writing. You don’t need anyone else to phone us.
If you are in danger
If you or anyone else is in immediate danger – for example stuck in a live lane – contact the emergency services first, then message us when you are somewhere safer. Yellow Tyres is not an emergency service.
- Deaf British Sign Language users can contact the emergency services through 999 BSL.
- You can text 999 if you have already registered for emergencySMS – text the word register to 999 before you ever need it, and again if you change your number.
You can use Relay UK if you prefer to make a voice call through a relay assistant. You do not have to – WhatsApp is how we expect to hear from you.
Questions about booking by WhatsApp
Do I need someone else to phone you?
No. If you’re deaf, hard of hearing or unable to speak on a voice call, WhatsApp is the proper way to book with Yellow Tyres. Message 020 3633 9533 and we’ll reply in writing. You don’t need to stop a passer-by or ask a colleague to call for you.
What should I include in my WhatsApp?
Where you are (a location pin, Share my location from the order builder, or your full UK postcode), what you need (a flat, a puncture repair or new tyres), and your tyre size from the sidewall – or a photo of the tyre wall. If a locking wheel nut key is missing, a straight-on photo of the nut helps. We’ll come back with a written price before anyone sets off.
Do you reply at night and at weekends?
Yes. The same number is answered 24 hours a day, 7 days a week, 365 days a year, including nights, weekends and bank holidays. Typical arrival is 15–60 minutes.
Can a friend or colleague still call if they want to?
Yes. If someone with you prefers to phone, they can call 020 3633 9533. You do not need them to – WhatsApp is enough on its own.
What if I’m in danger at the roadside?
If you or anyone else is in immediate danger – for example in a live lane – contact the emergency services first, then message us when you are somewhere safer. Deaf British Sign Language users can use 999 BSL at 999bsl.co.uk. You can also text 999 if you have already registered for emergencySMS (text the word register to 999 before you ever need it). Yellow Tyres is not an emergency service.
Do you offer a British Sign Language interpreter?
We book in writing on WhatsApp, which is the proper way to book with us if a voice call is hard. We do not run our own BSL video service. If you prefer to make a voice call through a relay assistant, you can use Relay UK – but you do not have to.
Need tyres or a repair the usual way? Book a mobile tyre fitter · All contact details